Terms and Conditions for Juniper Nutrition

Effective/Updated Date: 2024-11-29

Welcome to Juniper Nutrition. By accessing or using our website, services, or programs, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By engaging with Juniper Nutrition, you acknowledge and agree to these terms and conditions. If you do not agree, please refrain from using our services.

2. Services Offered

Juniper Nutrition provides personalized nutrition plans, consultations, and related services. All advice and recommendations are for educational and informational purposes and should not replace medical advice from a licensed healthcare provider.

Our services do not diagnose, treat, or cure medical conditions.

3. Client Responsibilities

As a client of Juniper Nutrition, you agree to:

  • Provide accurate and complete information for the creation of your customized plan.

  • Follow any guidelines provided to achieve optimal results.

  • Consult with your healthcare provider before making any significant dietary, supplement, or lifestyle changes, especially if you have existing health conditions or are pregnant, nursing, or taking medication.

4. Payment and Refund Policy

  • Full payment is required upon booking a service or program unless otherwise specified.

  • All payments are non-refundable unless explicitly stated in your agreement with us.

  • For digital products (e.g. downloads, eBooks, or online courses), all sales are final. Due to the nature of these products, no refunds will be issued once access has been granted.

  • If you are unable to continue your program due to unforeseen circumstances, please contact us to discuss possible solutions.

5. Disclaimer of Results

Juniper Nutrition does not guarantee specific outcomes or results from the use of our services. Individual results vary based on personal factors such as adherence to the program, genetics, and lifestyle.

You acknowledge that results depend on your personal commitment and implementation of program recommendations.

6. Use of Personal Data

We collect and process your personal data in accordance with our Privacy Policy.

By using our services, you consent to the collection and use of your information as described therein.

7. Intellectual Property

All materials provided by Juniper Nutrition, including but not limited to meal plans, guides, and website content, are the intellectual property of Juniper Nutrition.

  • You may not reproduce, distribute, or share these materials without prior written consent.

  • Use of these materials is restricted to personal, non-commercial purposes only.

  • Use of these materials is limited to personal, non-commercial purposes only.

  • Any unauthorized use or distribution may result in legal action.

8. Limitation of Liability

Juniper Nutrition is not responsible for:

  • Any adverse reactions or outcomes resulting from the use of our programs or services.

  • Errors, omissions, or inaccuracies in the content provided.

  • Losses, damages, or disruptions resulting from the use or misuse of our services or third-party platforms.

  • By using our services, you agree to release Juniper Nutrition from any and all claims arising from participation in our programs.

9. Cancellation and Rescheduling

  • Consultations and services must be canceled or rescheduled at least 24 hours in advance to avoid forfeiting the session or incurring additional fees.

  • Missed sessions without notice will not be refunded or rescheduled unless otherwise agreed.

  • To cancel or reschedule, please email us at least 24 hours in advance at [email protected].

10. Changes to Services and Terms

Juniper Nutrition reserves the right to modify or discontinue any service at any time without prior notice. These terms and conditions may also be updated periodically. Continued use of our services signifies your acceptance of any changes.

11. Use of Third Party Tools

We may use third-party platforms for scheduling, communications, data management, payments, or delivering digital content (e.g., email platforms, CRMs, Zoom, Stripe, or Google Drive).


While we select tools with strong security standards, we are not responsible for the privacy policies or practices of these third parties.

12. User Contact

You agree not to use our website or services for any unlawful purpose or in a way that may harm, disable, or impair our services or interfere with others' use.


Any violation of these terms may result in termination of access to our programs or services without refund.

13. Governing Law

These terms and conditions are governed by the laws of ON, CA. Any disputes arising from these terms or our services shall be resolved under the jurisdiction of ON, CA.

14. Client Consent - Nutrigenomix

Each client is required to read, acknowledge, and agree to the terms in this Consent Form before his/her sample

can be processed. This ensures each client knows what to expect, understands the process, is aware of the benefits,

limitations and potential risks, and understands fully the service being provided before agreeing to proceed.

By agreeing to the conditions in this form, the client authorizes Nutrigenomix to:

- Analyze his/her DNA for specific nutrition and physical activity-related genetic markers and/or markers which

influence individual variation in drug response.

- Store his/her anonymized DNA sample in a safe and secure location, so that as the science develops

he/she will have the option of having additional tests. You may request to have your sample destroyed

by emailing [email protected].

What is Nutrigenomix testing?

Nutrigenomix testing is a safe and non-invasive saliva collection kit or buccal swab developed for use by healthcare

professionals to provide their clients with comprehensive, reliable, genomic information with the ultimate goal of

improving the client’s health and performance through the provision of personalized nutrition and physical activity

recommendations. The Nutrigenomix test kit involves saliva or buccal swab collection, testing of the client’s DNA

for specific nutrition-related markers, and generation of a personalized nutrition and fitness report. The test

analyzes variations in genes that impact nutrient metabolism, eating habits, weight management and body

composition, food intolerances, and physical activity as well as additional genetic markers for health and wellness

and/or drug response. The accuracy of the genetic test results is between 99.7 – 100%.

What are the benefits?

Following the nutrition and physical activity recommendations based on the results of the genetic test has been

shown to reduce the risk of chronic disease and promote optimal health and performance. Research also shows

that individuals who receive DNA-based dietary advice find the information more motivating to adopt healthier

eating habits, and make more changes to their diet compared to when they are given general population-based

dietary advice.

What are the risks?

There are no known risks associated with Nutrigenomix testing. Some individuals may worry that their genetic

information could be used to discriminate against them in their job or for health insurance coverage. In the United

States, the Genetic Information Non-discrimination Act (GINA) was signed into law in May of 2008 and offers

federal protection against such discrimination. The federal Health Insurance Portability and Accountability Act

(HIPAA) of 1996 prohibits employers and health insurers from excluding individuals from group coverage due to

genetic predisposition to certain diseases. Neither HIPAA nor GINA prohibits life insurance policies from using this

information. Most states in the US have additional and varied legislation intended to safeguard genetic

information. In Canada, the Genetic Non-Discrimination Act (GNA), formally known as Bill S-201, was passed into

law on May 4, 2017. GNA protects individuals from insurance companies and employers from using, requesting or

requiring genetic test results. Under GNA, employers cannot use a person’s genetic test results to make decisions

about hiring, firing, job assignments, or promotions. Under GNA, the Canadian Human Rights Act bans

discrimination based on genetic characteristics. GNA does not prohibit insurers from using information about an

individual's current symptoms and diagnoses, even if the condition has a genetic basis. Family medical history is

not protected by GNA.

Note: Nutrigenomix does not test for disease causing genetic mutations. The test only

includes genes related to nutrition, physical activity and/or individual variation in drug response. Nevertheless,

if an individual has a Nutrigenomix test, he/she is required to answer ‘yes' on any legal forms or questionnaires

that ask whether they have had a genetic test.

What are the limitations?

Nutrigenomix testing is not intended to treat, prevent, mitigate, or cure disease. Nutrigenomix does not provide

medical advice, diagnosis or treatment. Factors such as age, diet, ethnicity, family health history, and/or personal

health, not related to genetics can also impact the likelihood of developing certain conditions or exhibiting certain

drug reactions. The test looks at genes that have been shown to modify response to dietary intake and/or to impact

nutrition and physical activity recommendations. Following the recommendations provided does not guarantee

absence of disease. Based on testing results, patients should not make changes to medical care including, but not

limited to, changes in dosage or frequency of medication without the advice of and consultation with a qualified

healthcare professional. The test results are based upon probabilities, and may not provide a 100% definitive

conclusion to either elevated or typical risk.

How will the information be protected?

All personal health information, including Nutrigenomix test results, is protected by the healthcare professional or

clinic providing the test. Each sample is anonymized using a barcode and this is entered into a password protected

online system. Nutrigenomix uses a Secure Socket Layer (SSL) protocol to encrypt information that is transmitted

over the Internet. This technology uses 256-bit encryption, which ensures that confidential information and

transactions cannot be viewed, intercepted or altered. Nutrigenomix will never reveal client information or genetic

data to a third party except as required to provide the services requested, or as required by law.

What will happen to the DNA sample once the client has received the results?

After testing is completed, Nutrigenomix will store the anonymized sample under secure conditions to enable future

testing as new markers are discovered. Nutrigenomix will never share your data with any third party and will never

conduct research using your DNA without your permission.

Refund Policy

All sales are final. All Nutrigenomix tests and services are non-refundable.

Will the level of care the client receives by his/her healthcare professional change if the decision is made not to do Nutrigenomix testing?

No, the client will receive the same level of care. However, the dietary advice the client receives will not be

tailored to his/her genetic profile.

Client Consent

I have read, or have had read to me, all of the above statements and understand the information regarding

Nutrigenomix testing. I have had the opportunity to ask any questions I have about the testing, procedure or risks

prior to providing my consent. By providing my saliva or buccal swab sample I am consenting to Nutrigenomix

testing and storage of my sample for future testing. By checking the consent box that agrees to these Terms & Conditions and Testing Consent, I consent to having my Nutrigenomix

report sent to me via email by my healthcare practitioner, which I understand is not a secure form of

communication. I understand that only my first name is indicated in the report and no other identifying information

is included.

15. Contact Information

If you have any questions about these terms, please contact us at:
Email: [email protected]

Thank you for choosing Juniper Nutrition. We look forward to supporting your health journey!